Why do I receive a missing reference warning when opening the database?

When opening Catalyst, the system checks for missing ActiveX controls and components required to run the application. The message box indicates which components are missing and provides a link to the Catalyst web site to download and install the necessary driver or control.

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Why do I receive a message indicating the activation code is missing or incorrect when opening the database?

To verify if the activation code is missing, select Help > Product Registration and proceed through the Registration Wizard to verify the missing activation code. Re-enter the activation code if required.

The activation code is based on the server address that the back-end database resides at the time of registration. If the activation code is incorrect, it could be caused by one of the following reasons:

• the back-end database has moved to a different server,
• the server network address has changed, or
• the company name and address has changed from the original registration.

The previous activation code will still work if the registration information or server can be changed back to its original state. If not, it will be necessary to submit a new product registration to Catalyst Manufacturing Support and request a new activation code.

Catalyst Manufacturing is licensed to a business entity by physical site location on a server basis. Additional fees apply for activation codes needed to operate on more than one server at the same time. In addition, a new license is required to operate separate back-end databases independently at more than one site location.

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Why do I receive a "Can't find project or library" error when opening the database?

Catalyst Manufacturing contains references to objects and libraries that Catalyst needs to function properly. When you first open the Catalyst database, the program checks for missing references and notifies you which component files are missing and how the problem can be corrected. In most cases, installing the missing system files will correct the problem. In the Full Edition, broken references can be checked in the front-end database using the Visual Basic® Editor. For the Basic and Academic Editions, a separate diagnostic database is required. To check for missing references, please refer to the steps below.

1. In the Full Edition, open the Catalyst front-end database by holding down the shift key at the same time you press OK on the login dialog box. For the Basic or Academic Editions, open the Catalyst Reference Checker.mdb database located in the Catalyst folder.

2. Open the VB Editor by either selecting View > Code from the Microsoft Access® menu or pressing Alt-F11.

3. From the VB Editor, select Tools > References from the menu bar. Missing references will be identified with a “MISSING” tag beside the reference checkbox.

4. Close the References screen, VB Editor, and Microsoft Access.

5. Browse to the driver download page on the Catalyst web site to download and install the missing component.

6. Reopen the Catalyst database.

If installing the missing component does not solve the problem, contact Catalyst Manufacturing Support for assistance.

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Why do I receive an "Object or control not found" error when I try to open certain forms?

An ActiveX control may not have been properly registered during setup or might have been unregistered accidentally through another program installation. The error message generated in Catalyst will be “object or control not found”, "object not loaded", or "load library failed" when trying to open the form containing the unregistered control. This error can often be resolved by verifying the file exists on the hard drive and re-registering the control as follows:

1. Identify the ActiveX control that needs to be registered by associating the control to the form the error occurs using the table provided in the Troubleshooting help topic.

2. Open the ActiveX Controls window by selecting File > Database Management > ActiveX Controls from the Catalyst menu.

3. Click the Register button and browse for the problem ActiveX control.

4. Add the ActiveX control by clicking the OK button. Close the ActiveX Controls window.

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When opening Catalyst for the first time, why do I receive an error message saying the database is read-only?

The Catalyst users must have Full Control permissions to the Catalyst program directory containing the application files. The permissions can be established for a single user or a user group. The default user group is 'Everyone'. The default program path is C:\Program Files\Catalyst. For 64-bit systems, the default path is C:\Program Files (x86)\Catalyst.

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