A support ticket can be submitted using the adjacent form or by sending an email to support@catalyst-mfg.com.


We will strive to respond to your request as soon as possible, typically within one business day.


When reporting a bug or system error, please include the following information:

  • Windows version

  • Microsoft Access version

  • Catalyst version

  • Detailed description of the actions that immediately preceded the error.

  • Whenever possible, please include screen shots.

To send large files, especially database or spreadsheet files, please use the Catalyst MFG WeTransfer site.

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