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A support ticket can be submitted using the adjacent form or by sending an email to


We will strive to respond to your request as soon as possible, typically within one business day.


When reporting a bug or system error, please include the following information:

  • Windows version

  • Microsoft Access version

  • Catalyst version

  • Detailed description of the actions that immediately preceded the error.

  • Whenever possible, please include screen shots.

To send large files, especially database or spreadsheet files, please use the Catalyst MFG WeTransfer site.

Submit Support Request //

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