Catalyst Manufacturing recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices at www.catalyst-mfg.com (the "Site").
Identifying Information: In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, and assist you with technical support or customer service requests. Generally, the Site requests identifying information when you:
Contact us to request company or sales information or to schedule a product demonstration.
Provide feedback or contact us about an idea or suggestion.
Download an evaluation version of the product.
Request assistance or files from technical support.
Place an order for products or services.
In these instances, Catalyst Manufacturing may ask for your name, company name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a mailing from us, you will always be able to "unsubscribe" at any time.
What Will We Do With Your Information:
If you choose to give us personal information for any of the purposes above, this information is retained by Catalyst Manufacturing and will only be used by Catalyst Manufacturing to support your customer relationship with us.
Catalyst Manufacturing does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any non-affiliated organization for use in its marketing or solicitations. Catalyst Manufacturing may, however, provide your contact information to a business partner with your prior consent.
Catalyst Manufacturing Orders:
To protect your privacy, all credit card transactions are processed through a secure third-party merchant processing service. Catalyst Manufacturing does not obtain, store, or possess knowledge of a customer's credit card information.
When processing an order, it may be necessary to contact you by phone or email to clarify or resolve an issue. For Academic Edition purchases, we may also request faculty or staff identification.
Third Party Links:
Catalyst-mfg.com provide links to third-party sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave our Site, Catalyst Manufacturing cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
Children's Privacy Protection:
Catalyst Manufacturing is sensitive to the heightened need to protect the privacy of children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Changes to this Policy: